Privacy Policy

Information we collect

When you request a quote or contact us, we may collect:

• Your name, phone number, and email address.
• The photography service you need and details you provide about your event, celebration, or business project.
• Your event or session location, preferred date, coverage requirements, and other information needed to fulfil your request.
• Correspondence and records relating to your enquiry or service.

Please avoid entering payment-card details or unnecessary sensitive personal information into our website form.

Our website and its service providers may also collect technical information, such as your IP address, browser or device information, pages visited, and website interactions.

How we use your information

We use information only for reasonable purposes connected with your request, our services, and operating the website. These include responding to enquiries, preparing quotes, scheduling and managing bookings, communicating about photography sessions, editing and delivering photographs, addressing service concerns, maintaining necessary records, preventing spam or misuse, and meeting legal obligations.

Service providers and limited disclosure

We use service providers to operate the website and handle communications. Our enquiry form uses Web3Forms to process submissions and deliver them to us. Website-hosting and email providers also process information as needed to provide their services. Where we use an online gallery provider, it processes photographs and related information to help us deliver your images.

This necessary processing is different from selling customer information or sharing it for another business’s marketing.

Some providers may process information outside Canada, where it may be subject to local laws. We may also disclose information when required by law or when otherwise permitted under applicable privacy legislation.

Photographs and online galleries

Photographs of identifiable individuals may be personal information. We use photographs to edit and deliver the photography services you request.

Gallery access and availability are communicated as part of your booking or delivery. People who have the gallery link or access details may be able to view or download images, depending on the gallery settings. Please share access details carefully.

Use of identifiable photographs in our public portfolio, social media, or advertising is subject to appropriate permission and applicable law. Contact us if you have a question or concern about an image.

Cookies and third-party features

Website-hosting, security, and third-party features may use cookies or similar technologies and process technical information needed to provide their functions.

If an embedded Google Maps feature is used, Google may collect technical information when it loads or is used. Google handles that information under its own privacy policy.

You can manage or restrict cookies through your browser settings. Some website features may work differently when cookies are blocked. You can also contact us directly by phone or email.

Consent and your choices

When you voluntarily provide information to request a quote or photography service, we use it for that stated purpose.

You may withdraw your consent to further use of your information by contacting us, subject to legal or contractual restrictions. We will explain any effect this may have on our ability to respond to your request or provide a service.

Keeping information secure

We take reasonable steps to protect personal information against unauthorized access, use, disclosure, alteration, or loss. Access is limited to people who need the information to handle your request or perform necessary business tasks.

No website, email service, or electronic storage system can guarantee complete security.

How long we keep information

We retain personal information only as long as reasonably necessary to fulfil the purposes described in this policy and meet applicable business, legal, and recordkeeping requirements. Information that is no longer needed is securely deleted, destroyed, or anonymized.

Online gallery availability may differ from our file-retention periods. Please download your photographs within the timeframe communicated to you. An online gallery is not a permanent backup service.

Access, corrections, and privacy concerns

You may contact us to request access to your personal information, ask for corrections, request deletion where appropriate, or raise a privacy concern. We may need to verify your identity before responding.

Requests are handled in accordance with applicable privacy laws. Certain information may need to be retained or withheld where the law requires or permits it.

External links

Our website may link to other websites, including Google and social-media platforms. Their privacy practices are governed by their own policies.

Policy updates

We may update this policy to reflect changes to our website, services, or privacy practices. The latest version will appear on this page with an updated date.